Technical
Guidelines
Technical guidelines to successfully view our online seminar on a computer or mobile device
Your computer or mobile device will need a consistent, strong internet, WI-FI or cellular connection throughout the entire online seminar.
Computers
Supported Browsers (Mac)
- Safari (latest version)
- Chrome (latest version)
- Firefox (latest version)
Supported Browsers (PC)
- Internet Explorer 8 and above
- Chrome (latest version)
- Firefox (latest version)
Mobile Devices
Supported Mobile Devices (iOS)
- Apple iPhone
- iPod Touch
- iPad running iOS 4.3 and above (iOS 6.x recommended)
Supported Mobile Devices (Android)
- Devices running Android 4.0.3 and above (4.2 recommended)
Devices capable of streaming video
- Blackberry
- webOS (Palm Pre)
- Windows Mobile
- devices running Android 4.0.2 and prior or iOS 3.x and prior
Here are some things to keep in mind to avoid technical difficulties while watching the seminar:
Make sure you have a strong and consistent WI-FI, cellular or internet signal… if not try a different location with a stronger connection.
To successfully resume the seminar if you step away…
- Do not clear your browser history/cache/cookies during the period of time you are watching the seminar.
- Watch the seminar from the same device and browser.